Have you been on the lookout for the best online casino in Canada? We have tested dozens of top rated casinos in search for it and today we look at 21 Casino. The operator was founded in 2015 by White Hat Gaming Limited and offers hundreds of online casino games to players from all corners of the world.
In this 21 Casino review we looked at the operator from every angle and compared it to its closest competitors. Keep reading to find out how this site compares to other popular online casinos and what its main features are. We also rated the casino in 7 important categories, so find out how it stands in each of these and what its strong and weak sides are.
Games & Software
As one would expect, the first thing we looked at while testing Casino 21 was the game offer. This is one area where the operator does not lag behind its competitors as it boosts a massive library of games produced by the world’s leading software developers. This includes titles from the likes of NetEnt, Blueprint Gaming, Microgaming, Play’n GO, Push Gaming, Relax, Red Tiger, Real Time Gaming and over two dozen other providers.
When it comes to the selection of casino games, the operator offers a lot of variety. The biggest part of the library goes off to slots, which are offered by the hundreds. Some of the popular titles you may expect to see include the likes of Jammin’ Jars, Twin Spin and Piggy Riches Megaways, but these are only a few of the titles. Apart from these, major jackpot games such as Mega Moolah are also available.
Of course, video slots are not the only game type offered at 21 Casino. The table games category is rich with multiple versions of roulette, baccarat, poker and blackjack games. Several bingo and scratch off games are also offered, along with video poker machines.
Bonus Offer & Promotions
New players who join the operator get to claim a lucrative 21 Casino bonus when they make their first deposit. This casino bonus is paid in the form of a 121% match bonus on the first deposit + 21 free spins on the popular video slot game Book of Dead.
The 121% up to CAD 300 Deposit Bonus + 21 Free Spins
Both portions of the welcome bonus are paid to the player when he makes the first deposit, no 21 Casino bonus code required. The 121% deposit bonus is worth up to CAD 300, with any deposit made immediately matched by the operator. The entire bonus amount is subject to a 35x wagering requirement which can be met at slot games and other casino games (with lower contributing percentage). The minimum deposit required to receive this offer is CAD 10.
The 21 free spins which are awarded on top of the bonus can be used at the Book of Dead slot games. Any winnings occurred from these spins must be wagered 35x at slot games. The maximum win that can be obtained from the free spins is CAD 100. On top of the welcome bonus, players are also awarded with membership in the Royal Loyalty program where they can win additional bonuses and prizes for their real money play.
21 Casino VIP Program
For all real money players, 21 Casino also provides special benefits through the participation in their Royalty Loyalty program. The loyalty points in this program are acquired by playing slots and other casino games and can be redeemed for bonus money at a rate of CAD 1 per 200 loyalty points. The more you play, the more loyalty points and bonus money you will receive.
On top of all the virtual games offered at 21 Casino, the operator also offers a fairly comprehensive live casino platform. The live casino section of games is powered by provides such as Evolution Gaming and NetEnt, which offer some of the best live dealer games currently available.
Some of the live games offered at 21 Casino include Live Roulette, Live Blackjack, Live Baccarat, Dream Catcher, Crazy Time and Football Studio. All of these games are manned by real world dealers and announcers who stream the action straight from the operator’s studio, making it authentic and realistic.
All the live casino games can be accessed from the main lobby, by clicking the Live Casino tab. The selection of live games is not impressive, but there are plenty of games to keep the interest of table games fans who prefer their action in a less virtual setting.
Players who prefer taking their casino games on the go with them can do so using the 21 Casino mobile platform. This platform is available via all mobile internet browsers on both iOS and Android powered mobile devices. The mobile platform offers the full scope of games and services that are offered by the desktop site.
At this time, there is no 21 Casino app available for download for any type of devices. This means players can only play using the instant play platform, which is optimized for use on all devices. We don’t expect any casino apps to appear in the future either as the instant play platform should be sufficient for most players.
The quality of the mobile platform itself is high. Both the lobby and the games run fast and without any delays on all types of devices. Players can access all areas of the site including the cashier, which means making deposits and cashouts is easy on mobile devices as well.
- Visit 21 Casino on your mobile device
- Register for an account with the casino
- Login using your username and password
- Enjoy free or real money mobile casino
Limits & RTP Rates
21 Casino offers a wide range of deposit, withdrawal and wagering limits. Minimum deposit with the site is just CAD 10, while deposits in the thousands of CAD can be made, depending on the deposit method chosen. Players can win up to CAD 250,000.00 at any particular game and cash out their winnings over time, again depending on the selected cashout method.
The RTP rates of games vary and range from 80% to as high as 99%. The RTP of the game you choose will always be available somewhere in the game’s description, so make sure you choose the games with highest returns. Overall speaking, video poker and table games have the highest returns, while video slots tend to offer lower RTP percentages, depending on the particular game you select.
Average payout ratios
- Other games93%
In terms of deposits and cashouts, 21 Casino offers its players a good number of payment method selections. All the major payment methods such as Visa, MasterCard, Bank Wire and Paysafecard are available, along with several others. The geographic location of the player may impact the available methods as is the case at most online casinos.
When it comes to deposits, all money put into the user’s balance is available for play immediately upon deposit, without any waiting times. The 21 Casino withdrawal time, on the other hand, depends on the selected withdrawal method. Direct bank transfers can take as long as a week to process, while some of the online payment methods are much quicker and more user friendly.
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Customer service is an important part of any internet based business, as customers often have questions they need answered. This is why we looked at 21 Casino’s support options and found that there are several ways to contact the operator’s agents.
The more classic, but slower way to contact support, is via email. The operator’s address is email@example.com and players and prospective players can send any questions they want here. Expected waiting time is up to 48 hours, but the emails are usually answered quicker than that.
The live chat, which is available around the clock, is the faster and more convenient option. There is usually some waiting time for the operators to answer, but this is counted in minutes and is usually not too extreme. Unfortunately, no 21 Casino contact number is available for players who would prefer to handle things by phone.
Safe & Secure: Is 21 Casino safe & reliable?
21 Casino is owned by White Hat Gaming and licensed by MGA and UKGC, two of the world’s premium gaming regulators. This makes 21 Casino legit in nearly all jurisdictions apart from those that require specific licensing. Canadian players are free to play at 21 Casino and the operator’s licenses make it very reliable.
The operator works under the strictest of regulations, applying all manner of protective measures. Players are required to certify their age by sending in their documents and underage gambling is highly restricted. All games at the casino are checked for fairness and their RTP is independently checked to ensure its regularity.
Player information is protected from the first moment they sign up with the site. Any 21 Casino login and other personal information go through SSL certificates which ensure their anonymity. Modern 256 bit encryptions make all information impossible to get to for any third party.
21 Casino: Frequently asked & answered
21 Casino is owned by White Hat Gaming, a company based in Malta and dealing with online gambling through multiple brands. The casino is also licensed in Malta, which is the international license used to operate in international jurisdictions such as Canada.
Playing at 21 Casino is simple. Players from Canada can sign up for a free account and play demo games without making any deposits. Players who do make a real money deposit can access real money play and get some juicy bonuses to play with.
New players who register can claim a valuable CAD 300 welcome bonus in addition to 21 Casino free spins which are added into the mix. Existing players who have already used their welcome bonus are occasionally awarded with further bonuses and promotions to increase their overall value.
Yes! 21 Casino is an internationally recognized online casino with licensed from the likes of MGA and UKGC. While the operator does not have a specific Canadian license, there is no law restricting you from playing at this site whatsoever.
21 Casino is an extremely safe online gaming operator. The site offers all protective measures to keep player info and money safe. Players can be sure of fairness as the licenses under which the site operates guarantee it and the games at the site are audited by impartial third parties.