So, you’ve stumbled upon Black Diamond Casino and you are unsure whether you should join this gambling site? The best way to stay safe is to read an in-depth online casino review dedicated to this website. That’s exactly what you will get from our team of experts on this page. Black Diamond Casino was launched in 2009 and it’s owned by Deckmedia N.V., an online casino company that’s taking care of almost ten other online casinos. With a license issued by the Curacao eGaming authority, this is yet another casino website that players, including those that come from New Zealand, should check.
We must praise Black Diamond Casino for the modern responsive design where the black color dominates the screen. You can join this casino and place a deposit in a matter of minutes and after that, you can get a bonus and enjoy playing over 300 casino games. To get additional info on Black Diamond Casino, check out this review.
Games & Software
The library of games and the providers behind these casino games will determine your online gambling experience on a casino site. Luckily, Black Diamond is strong in both sectors. It will take a lot of time just to check the titles of games found here. We are talking about a collection of over three hundred games. Of course, most of them are online pokies. From classic pokies and video pokies to progressive pokies – Black Diamond Casino has it all. The majority of these slots are fun and include interesting themes, simple gameplay, and a variety of bonus features.
Four well-known casino game software providers are contributing to this casino’s library – Pragmatic Play, Betsoft, Octopus Gaming, and Vivo Gaming. All of them are licensed and verified, so you don’t have to worry about the reliability of their games. We should also mention that players will find almost ten video poker games, more than 15 table games including roulette games and blackjack games, and live casino games. Don’t forget that this library keeps growing every month.
Bonus Offer & Promotions
It seems that Black Diamond Casino has paid special attention to the bonus offers. This is one of the casinos that have an offer that includes a variety of bonuses – from daily bonuses to loyalty bonuses and welcome bonuses.
The 200% up to $7,500 Deposit Bonus
For all the new players, there’s a Welcome Package with bonuses applied to your first three deposits. With the first deposit, you will get a 200% bonus up to $2,000 and 30 free spins on specified games. The second deposit brings a 250% bonus up to $2,500 with 50 free spins and the third one promises a 300% bonus up to $3,000 and 30 free spins. To get this money, you will have to wager your bonus money and your deposits 35 times each.
The No Deposit 25 Free Spins Bonus
Also, from the moment you sign-up, even before you place a deposit, you will get 25 free spins.
Bonus offer for existing players
Black Diamond Casino also has daily bonuses for registered players like new deposit bonuses, special tournaments, cashback offers, and more.
The Black Diamond VIP Program
Lastly, there’s a VIP program for loyal players. Don’t forget that there are no special Black Diamond Casino bonus code options or Black Diamond promo code options to get these bonuses.
Some players miss the good old brick-and-mortar casinos and that’s why online casinos like Black Diamond Casino have found a way to help them. For many players live casino games on the Internet are better than the real deal. At Black Diamond Casino, you will find a very small selection of casino games with live dealers – there are just three of them at the moment.
Two of these games are roulette games while the other is a Blackjack game. All of these games are made by Vivo Gaming, a company that specializes in this kind of game. Let’s not forget to mention that live casino games are available every day all day long. They also promise smooth streaming, management by professional and friendly live dealers, and mobile-friendliness. All in all, we can say that there’s room for improvement in terms of the number of live casino games present on Black Diamond Casino, but the games they have are quite good.
This Black Diamond Casino review is helpful for mobile players too because we have dedicated a section to the responsiveness of this website on mobile devices. Even though there is no specialized standalone Black Diamond app, the website design makes it perfect for modern smartphones and tablets. As a mobile user, you can do almost all the things that can be done by desktop/laptop users of this website. You can use Android, iOS, or Windows-based mobile devices.
The majority of games on this website are available to mobile players. So, you can enjoy dozens of slot games and many other casino games on your mobile device at any time of the day. Playing games on a device like that at Black Diamond Casino is very easy. Here’s what you need to start playing:
- Use a well-established mobile browser
- Visit the Black Diamond Casino site
- Type your username and password and start playing
Limits & RTP Rates
RTP stands for Return to Player, a theoretical percentage that players can expect to get back when wagering real money on casino games. Since Black Diamond Casino has over 300 games, it’s not easy to define these rates. For instance, when it comes to the best online pokies, these percentages are around 96%. You should remember that in situations like this, the volatility of games plays an important role too. Other games can have different RTPs depending on your bet. For example, roulette has an RTP of 50% when you play bets like red or black or odds or even, but the RTP is higher when you are playing on exact numbers.
When it comes to limits, every game has a specific limit too. There are many pokies, called penny pokies, that let players play with as little as $0.01 per spin. On the other hand, we have slots that offer total bets worth $300 or even $500 per spin. Some poker games and roulette games can offer even higher limits.
Average payout ratios
The number of casino payment methods is one of the strongest selling points of Black Diamond Casino. We can say the same for the processing times, fees, and limits.
At the moment, there are over 15 payment methods that players can use in this casino. Most of them are available to players from New Zealand too. What makes Black Diamond Casino special is the opportunity for players to use cryptocurrencies like Litecoin and Bitcoin to place deposits and withdraw their winnings. Of course, popular methods like Skrill, Neteller, ecoPayz, MasterCard, Visa, American Express, and bank wire are present too. Don’t forget that fees may be applied when you are using credit or debit cards for both deposits and withdrawals. The withdrawal requests are processed in 72 hours. The minimum withdrawal amount is set at $10. There’s a weekly maximum withdrawal limit too - $4.000 and it works for all payment methods.
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To be honest, Black Diamond Casino can invest more in the customer support section. While it’s true that their agents are responsive, there should be more than one way to contact customer support when you are using an online casino. In the case of Black Diamond Casino, there’s just one way – email support.
Most modern online casinos have live chat features and phone support, but not this gambling website. The lack of customer support solutions is compensated with two things. First of all, the customer service team is available 24/7. You can rest assured that your request will be read and you’ll get an answer in no more than 24 hours. Next, there is a FAQ section that contains dozens of questions and detailed answers. So, most of your questions will be answered here and you probably won’t have to use their email support. The only reason why you would want to use the email support feature is to look for help for specific problems related to your account.
Safe & Secure: Is Black Diamond safe & reliable?
It is crucial to use a safe and reliable online casino because many people had problems with their sensitive information in the past as a result of online gambling on the wrong sites. Black Diamond Casino has a license issued by Curacao eGaming, an authority that’s respected in the casino industry. This authority is recognized as reliable in New Zealand too.
Just like many other online casino sites, this one uses Secure Sockets Layer (SSL) technology. With its help, it can establish an encrypted link between serves and clients and protect information. Next, this website uses both McAfee and Norton security protocols that vouch for the stability and safety of the site. Black Diamond Casino is PCI Security Council compliant too.
Individuals under 18 are not accepted on this site and there are a few ways in which the site prevents minors from joining it. The Responsible Gambling page is the place where you learn more about the tools used by this gambling site to prevent gambling addiction like self-exclusion tools, reality checks, account controls, and customer support. Players who think that they might have a problem with this activity can visit Gamblers Anonymous or GamCare, two counselling bodies, directly from this casino.
Black Diamond Casino: Frequently asked & answered
Yes. Players should feel free to place a deposit in Bitcoin on this gambling site. What’s interesting is that there’s another cryptocurrency that’s available as a payment method at Black Diamond Casino and that’s Litecoin. On top of that, players that use Bitcoin can expect a specially designed deposit bonus offer.
Yes. Besides more than 300 regular online casino games, there is a live casino section at Black Diamond Casino. All the games on this page are made by Vivo Gaming. Keep in mind that this section is quite small and includes just four titles at the moment. All of these games are table games managed by professional live dealers.
Yes. So, in addition to the Welcome Package for new players, this casino website has different bonuses for existing players. Most of them are daily bonuses that are modified all the time and include deposit bonuses, free spins, special tournaments, and more. We should mention the VIP loyalty program present here too.
Unfortunately, the answer to this question is negative. There is no live chat feature at Black Diamond Casino. The only way that you can reach the customer support agents of this website is to send an email. These emails will get a response in no more than 24 hours and you can send them whenever you want.
No. However, the absence of a standalone mobile application doesn’t mean that you can’t play games at this site from your mobile device. Black Diamond Casino has a mobile-friendly, responsive design that works great in mobile browsers on most smartphones and tablets used today. You can use it on Android, iOS, and Windows-based mobile devices.